FAQ Design

Do you allow any images on Design your Own?

We do not allow obscene or inappropriate images or words to be designed on our suits. Q Swimwear reserves the right to cancel any suit design we deem as inappropriate or obscene. 

What about copyrights?
Because you are designing the suit, you are responsible and accountable for the designs if they go to market. Q Swimwear is not liable in the case that you have designed a suit with images to which you do not hold the rights. You will be held accountable.


What size does my image need to be for a custom designed suit?

Your image needs to be 4000x4000 pixels in order to over the whole suit. The image must also be under 10MB.  

My custom suit does not fit, can I return it?

Unfortunately we do not accept returns or refunds on custom designed suits. Refunds will only be issued if factory defect can be found. For more information email karla@qswimwear.com

I don't see a slot for discounts or gift cards?

Unfortunately discount codes and gift cards are not eligible for design your own suits. 


Do you have minimums?

We do not have minimums on custom designed suits. However if you are ordering for a team 5 or more, please contact sales@qswimwear.com as we offer discounts to teams!


How do I upload my own image?

Login to your account and select the suit you want to customize

Select the image tab

Then the custom image tab

Click the + tab

You will be directed to a new page to upload your image.

Once uploaded you can close the tab, you image should be uploaded in the custom image folder. It may take a few minutes to appear in the folder. 

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